Privacy Policy

Introduction

This Privacy Policy outlines how Betty Casino, operating under the license of the Alcohol and Gaming Commission of Ontario (AGCO), collects, uses, and protects your personal information in compliance with applicable Canadian data protection and gambling regulations. By using our services, you consent to the collection and processing of your personal data as described in this policy.

Data Collection

Betty Casino collects various types of personal information to provide a safe and enjoyable gaming experience. The types of data we collect include:

• Registration Data: When you create an account, we collect information such as your name, date of birth, address, phone number, and email address.
• Payment Details: We collect your payment information to process deposits and withdrawals. This may include credit card details, bank account information, and other financial data necessary for transaction processing.
• Technical Logs: We gather technical information automatically when you access our services, including your IP address, browser type, operating system, and device information. We may also use cookies and similar technologies to enhance your experience on our platform.

Purpose of Data Usage

The personal data we collect is utilized for various purposes, including:

• Account Management: To create and manage your account, verify your identity, and ensure the security of your transactions.
• Marketing Communication: With your consent, we may use your information to send you promotional materials, offers, and updates about our services.
• Anti-Fraud Checks: To prevent fraudulent activities and protect the integrity of our gaming environment.
• AML Compliance: To comply with anti-money laundering regulations and obligations under Canadian law.
• KYC Procedures: To conduct Know Your Customer checks to verify the identity of our players and ensure responsible gaming practices.

Data Sharing

Betty Casino may share your personal information in the following circumstances:

• Disclosure to Payment Providers: We share your payment data with financial institutions and payment processors to facilitate transactions.
• Verification Partners: We may disclose information to third-party verification services to confirm your identity and comply with regulatory requirements.
• Regulatory Authorities: We may be required to disclose personal information to governmental or regulatory bodies as mandated by law.

User Rights

You have certain rights concerning your personal data, including:

• Right of Access: You have the right to request access to the personal data we hold about you.
• Right to Deletion: You may request the deletion of your personal data, subject to any legal obligations we may have to retain certain information.
• Right to Restrict Processing: You have the right to request that we limit the processing of your personal data under certain conditions.

To exercise these rights, please contact the support team.

Cookie Policy

Betty Casino uses cookies to enhance your experience on our platform. We utilize the following types of cookies:

• Essential Cookies: These cookies are necessary for the operation of our website and allow you to navigate the site and use its features.
• Analytical Cookies: These cookies help us understand how users interact with our site by collecting information about their visits. This data helps us improve our platform’s functionality and performance.

You can manage your cookie preferences through your browser settings. However, disabling cookies may affect your ability to use certain features of our site.

Security of Personal Data

We take the security of your personal information seriously and implement appropriate technical and organizational measures to protect it from unauthorized access, disclosure, alteration, or destruction. These measures include the use of encryption, firewalls, and secure server environments.

Data Retention

Betty Casino retains your personal data only for as long as necessary to fulfill the purposes for which it was collected, including any legal, regulatory, or accounting requirements. When your data is no longer needed, we will securely delete or anonymize it.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or applicable laws. Any changes will be posted on our website, and we encourage you to review this policy periodically. Your continued use of our services following any changes constitutes your acceptance of the revised policy.

Contact Information

For any questions or concerns regarding this Privacy Policy or our data practices, please contact the support team. We are committed to addressing your inquiries and ensuring that your personal information is handled responsibly.

Conclusion

This Privacy Policy is designed to inform you about how Betty Casino collects, uses, and protects your personal data. We are committed to ensuring your privacy and maintaining the integrity of your information. Thank you for choosing Betty Casino as your online gaming provider.